Here’s a bright idea to improve accountability in the water sector

  • 05.10.2022
  • The Guardian

To the surprise of nobody who follows the English and Welsh water sector, the two companies that have been hit with the heaviest penalties for missing performance targets this year are the usual suspects: Southern Water and Thames Water. The dirty duo last year had to return £99m between them to customers after Ofwat’s annual tally of outcomes in areas such as water supply interruptions, pollution incidents and sewer flooding. This time the figure is £80m.