Regarding “Jackson’s Water Woes Explained” (Review & Outlook, Sept. 6): As a retired operator of a wastewater facility in California, I can tell you that the first contributing factor in a water-system and treatment-plant failure is mismanagement by the board of directors or relevant governing body. Its role is planning, financing and permit compliance. The plant’s prior flooding incident served as ample warning. The leaders should have hired consultants immediately to write up a capital-improvement plan to address flooding. If they had worked on a threat analysis, flooding would have been a high priority.